Privacy Policy | iqjili Official Online Gaming Platform

Last Updated: 2026-08-21

Privacy at a Glance

  • What we collect: Account details, identity verification, payment methods, and device data.
  • Why we collect it: To manage your account, process payments, verify your age, and prevent fraud.
  • Who sees it: Only internal staff and essential partner service providers (e.g., payment processors).
  • Retention: Data is kept for the duration of your account life and required legal periods.
  • Deletion: You can request data removal via our support channels.

Introduction and Scope

This Privacy Policy describes how iqjili collects, uses, and protects your information when you use our platform. This policy applies to all registered users within the Philippines.

Please note that this policy does not apply to third-party websites, apps, or services. Once you click a link that leads you away from our platform, we are not responsible for the privacy practices of those external sites.

Personal Information We Collect

Account & Identity

Information provided during registration used to create your unique account and manage your profile.

Verification Documents

Identification provided for KYC (Know Your Customer) processes to ensure you are of legal age and to prevent identity theft.

Payment Data

Payment method details required to process deposits and withdrawals securely.

Gaming Activity

Records of games played and transaction history to manage your balance and identify gaming patterns.

Technical Data

IP addresses, browser types, and device identifiers used for security and site optimization.

Communication Records

Logs of your interactions with our support team to resolve issues and improve service.

How We Collect Data

We gather information through three primary channels:

  • Directly from you: When you register, upload KYC documents, or contact support.
  • Automatically: Through cookies and system logs when you browse our site or use our app.
  • Partner Providers: From trusted service providers, such as payment processors, to confirm successful transactions.

Why We Use Data

Your data is processed for the following essential purposes:

  • Account Management: Creating and maintaining your user profile.
  • Financial Transactions: Processing your deposits and withdrawals.
  • Security & Compliance: Verifying identity, ensuring you are 18+, and preventing multi-accounting or fraud.
  • Personalization: Tailoring the site experience to your preferences.
  • Legal Obligations: Meeting the regulatory requirements for gambling operators in the Philippines.
  • Marketing: Sending promotions only if you have provided explicit consent.

When We Share Data

We do not sell your personal data to third parties. We only share information in the following circumstances:

  • Service Providers: With payment processors, identity verification services, and technical infrastructure providers.
  • Legal Requirements: When compelled by a valid legal request from authorized regulatory or law enforcement bodies.

How We Protect Data

We implement robust security measures to keep your information safe:

  • Encryption: Using industry-standard encryption for data in transit.
  • Access Control: Restricting internal access to sensitive data to authorized personnel only.
  • Isolation: Keeping payment data isolated from general account information.
  • Monitoring: Continuous system monitoring to detect and prevent unauthorized access.

Cookies and Tracking

We use cookies to enhance your experience and secure your session. For detailed information on the types of cookies we use and how to manage them, please visit our Cookie Policy.

Your Rights

Depending on your situation, you have the following rights regarding your data:

  • Access & Correction: Request a copy of your data or correct inaccuracies.
  • Deletion & Portability: Request that we delete your data or transfer it to another service.
  • Objection & Withdrawal: Object to certain processing or withdraw your consent for marketing.

To exercise these rights, please contact our support team via the channels available on this site. Note that we must retain certain data even after account closure to comply with anti-money laundering and gambling laws.

How Long We Retain Data

We retain your personal information for as long as your account remains active. Once an account is closed, we keep the necessary data for a period defined by applicable law in the Philippines to satisfy legal, accounting, and regulatory obligations.

Age Limits

Our services are strictly restricted to individuals aged 18 years and older. If we discover that a minor has created an account, that account will be closed immediately and any remaining funds will be handled according to our terms. Parents or guardians who suspect a minor is using the platform should report this via our support channels.

Cross-Border Transfers

To provide our services, some of our technical or payment providers may operate outside the Philippines. In such cases, we ensure that appropriate safeguards are in place to protect your data during these transfers.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. All updates are published on this page. We encourage you to check the "Last Updated" date at the top of this page periodically.

Contact Us

If you have any questions, concerns, or requests regarding your privacy and personal data, please reach out to us through our official Support Page.